Privacy Policy

Data Architecture and Scope

Valorellix operates this platform to offer decorative items within Hong Kong. This document outlines how our organization collects, stores, and transfers your individual details. We conform to the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong .

Our operations require specific user inputs to process orders. Providing your details is voluntary. However, if you withhold the requested items, we cannot complete your transactions or ship decorations to your address.

1. Categories of Collected Information

• Identity details: Full name and preferred salutation.
• Logistical records: Shipping address, billing location, and mobile number.
• Electronic identifiers: IP address, browser type, and navigation paths gathered via cookies.

Processing Intentions and Mechanisms

Our team utilizes your personal items for specific activities. We avoid excessive processing.

2. Operational Usage

• Order fulfillment: Processing purchase requests for decorative items and organizing local courier logistics.
• System communication: Dispatching order confirmations, updates, and replies to your service messages.

3. Advertising and Analytics Disclosures

We deploy marketing tags from external entities, specifically Google Analytics and Google Ads, to evaluate site performance and deliver promotional messages. Third-party service vendors display our promotional materials on alternative web locations based on your historic browsing behavior on our platform.

We transmit non-identifying cookie data and hashed identifiers to these ad networks to measure performance. For comprehensive insights regarding data usage by our partner networks, visitors can explore the Google Partner Privacy Policy repository.

Data Management and Safety Standards

4. Preservation Duration

We store your records only for the duration needed to fulfill the original purchasing or service purposes outlined here. Once the transaction lifecycle terminates and statutory tax retention periods expire, we erase or anonymize your data.

5. Safeguard Measures

Our platform applies procedural safeguards to shield information against illegal access, loss, alteration, or disclosure. Electronic entries reside on servers protected by administrative access blocks. We restrict data viewing permissions exclusively to personnel who require the records for job completion.

Boundary Transfers and External Sharing

6. Transferee Classes

Your individual records remain confidential. We distribute relevant details only to the following entities:

• Logistics agencies delivering physical goods within Hong Kong.
• Payment processing platforms executing transaction settlements.
• Digital service entities hosting our online infrastructure.

7. Cross-Border Relocation

Your data may be stored outside Hong Kong. We take steps to confirm that overseas locations apply data protection standards equivalent to the local framework.

Consumer Rights and Control Panels

8. Statutory Entitlements

Under the PDPO, Hong Kong residents possess explicit data rights:

• Access requests: The right to ask if we hold your data and request a duplicate record.
• Correction requests: The right to amend inaccurate information.

9. Opt-Out Mechanisms

You can alter cookie tracking setups within your web browser settings to block advertising cookies. To adjust how Google delivers personalized promotions, visitors can modify their preferences on the Google My Ad Center platform.

10. Contact Channel

For inquiries regarding this policy or to exercise your statutory data access or data correction rights, please email our administrative office at decor@valorellix.com.